跨境电商资讯：亚马逊站内信邮件模板

1、亚马卖家发货到达时间邮件模板DearThank you so much for your great support on us.Usually it takes about 7-12 days for the item to reach you.Any question, feelfree to contact us and we will reach you at the soonest.Best regards

2、回复买家询问物流情况的邮件模板

DearThanks for your message. Hope you are greatSorry for disturbing you, we tracked your shipping. The package is now on the way to your place/it is now reaching yourlocal post office).International shipping information may not update so prompt, usualy it takes around 7-15 days for shipping. Could youplease keep your patience and wait for a few more days? We wi keep tracking for you, any news we willinform you asap.Your understanding will be highly appreciated.Best regards

3、先填单,漏发货后，向客人解释的邮件模板

DearThank you so much for your great support and sorry for keeping you waiting.We checked the tracking information found there is no update information as you said.We will contact the post office to find out the problem.We wonder would you stil want the item, if yes, inform us the size and we will resend you asap.if not, we will make you the full refund.Waiting for your reply.Any inconvenience hope your kind understandingBest regards

4、产品发货后，客户提出要换货的回信邮件模板

DearThanks for contact with us.Sorry to tell you that the item have been dispatched, and we can't change it for you nowWe knew you receive it and it is not suitable for you.To express our apologize, we provide few suggestion following by!1.We will arrange a suitable replacement for you for free2.We can refund full price for you.Which one do you prefer?Sorry for all inconvenience it led to.Looking forward to your reply.Sincerely,

5、亚马逊卖家邀 feedback 的邮件模板

Dear----Thank you for your purchase! Order id am writing to concern whether you have receive your item.Are you satisfied with our product and service.If you have any question with your order,please contact with us.We would try our best to solve it.if you are satisfied with our services, would you please give us a honor to share your feeling on the following linkThanks in advance. We will really appreciate with itHave a nice day!Best regards

6、买家要求退货，卖家回信邮件模板(自发货)

Dear---Thank you for contacting us regarding your inquiry.We found your return request. Could I know the reason why you want to refund?Are there any issues of our product?iIf yes, could you sent the photo of the issues thus we can help you better and submit to OCWill it be possible to give new one as a compensation?Or how about we make you a partialrefund as a way to make up for this?Looking forward to your reply soon.Best regards

7、亚马逊客户退货的询问原因邮件模板

Dear---Thank you so much for your great support on us.So sorry for the inconvenience it caused.Could i know the reason why you return the item?Are there any issues of our product?ifyes, could you sent the photo of the issues thus we can help you better and submit to C.Waiting for your reply.Best regards

8、客户询问货物的 tracking number 的回信邮件模板

Dear--Thank you for contacting us regarding your inquiry.Orders are shipped within two days after they are placed. Usually, we are able to ship orders the next day. Weekend order:are shipped on the following Monday. Please allow 3-7 business days after shipment for delivery. You will receive ashipping confirmation email from Amazon when the shipping information has been uploaded.Your patience and understanding are greatly appreciated. lf you have any other questions or concerns, feelfree to contactu5.Best regards

9、索取 Review 模板

Dear----My name is X and I am the owner of (Your Amazon Store Name]. I want to personally thank you for being one of ourcustomers!I noticed that your order was delivered recently. Product Order.........

1、亚马卖家发货到达时间邮件模板DearThank you so much for your great support on us.Usually it takes about 7-12 days

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